The agreement behind the partner programme. Referral and marketing terms – deliberately not an agency or sales-representation agreement.
Awaiting counsel review. Structure and commercial substance are settled; the binding wording is with Lithuanian counsel. One point matters legally and is being drafted carefully: this is an independent marketing arrangement, not a commercial agency relationship, because the Commercial Agents Directive attaches consequences – including termination indemnities – to agreements drafted as agency.
An independent business introducing merchants to us. You do not negotiate or conclude contracts on our behalf, you hold no authority to bind us, and nothing here creates employment, agency, partnership or a joint venture. You set your own working methods and carry your own costs.
30% at Referrer, 35% at Certified, 50% at Operator – of the fee we collect from a store attributed to you, for the life of that account while you remain in good standing. Calculated on collected revenue, net of refunds, and settled 60 days after the month it relates to.
By partner code or a recorded introduction. First code wins where two partners claim the same store. Attribution is visible to you in the dashboard from the moment it is set, so a dispute is a matter of record rather than memory.
You may use our name and materials to describe the service accurately. You may not invent performance claims, quote figures we have not published, bid on our brand terms in paid search, send unsolicited messages to promote us, or imply you are us. Every claim you make must survive the same test ours do – checkable.
Introductions must be people you may lawfully contact. Where you handle a merchant's customer data as an Operator, you do so under your own arrangement with that merchant, alongside our DPA.
Tiers are earned and can lapse – if audits stop being honest or claims stop being accurate, certification and the higher share go with them. We will tell you why, and give you a chance to fix it first.
Either side may end the arrangement on notice. Commission already earned on live accounts is paid out through the holdback period. We may suspend immediately for misrepresentation, spam, or anything that puts merchants' consent position at risk – and we will explain what happened.
Questions, or want the drafted version when it lands: partners@trynellie.com.